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Gab Robins

 

Following subsidence caused by tree movement, loss adjuster GAB Robins tasked us with renovating damage to the external front elevation and internal areas of the property. Substantial underpinning was required prior to the commencement of making good to damaged areas. Following comprehensive repairs to internal and external cracks and redecoration throughout the property the finished article impressed and the works were bought to a very timely and satisfactory conclusion for the policyholder.

In your profession I am sure that you have lots of people who make the time to write you a complaint letter or email but I wanted to make the time to write to you about the great team that have just finished the underpinning at Orchard House. It was a significantly bigger job that I thought. However, this team were extremely professional, very competent with a high work rate which gave us confidence of the work carried out. Their work ethic meant that they were at the house before daybreak (following a drive more than an hour down the M1) and worked really hard in bitter cold conditions until it was too dark to work. They were very communicative about the work for the next day and tried to be proactive about minimising the disruption to us. Even my neighbours and other villagers commented about their politeness and their work rate.

Richard Ward

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